Shipping & Returns

Delivery Timing

Our fulfillment partner will endeavour to dispatch orders within 5 days from the receipt of order. All orders will be delivered by Australia Post with standard postage. For more information on Australia Post’s delivery windows and timeframes, see here. Please see our Terms of Sale for more information.


Delivery Address

We are unable to deliver at a specific time of day & require that you provide a delivery address where someone will be available in business hours to accept delivery of your Darrell Lea hamper. We cannot deliver to PO Boxes, AFPO, PMB or Locked Bags. If a person is not available to accept delivery at the address provided, a parcel collection notice may be left in the recipient’s mail box & the delivery taken back to the closest Australia Post office or depot. Please see the Terms of sale [insert link] for more information.



Gift hampers cannot be returned for change of mind (to the extent permitted by law). In the unlikely event that your gift hamper arrives in a faulty condition or has been damaged during delivery, please contact our fulfillment partner Sun Road via email at Please see the terms of Sale for more information.